Medical Disclaimer

Medical & Product Disclaimer

Effective Date: 1 June 2025 | Version 1.0

This disclaimer applies to all products sold on www.menopoz.co.za and all content published on this Website, including product descriptions, educational articles, blog posts, social media content, and any other communications by MenoPoz™.

By purchasing or using any MenoPoz™ product, you confirm that you have read, understood, and agree to the terms of this disclaimer.

1. Our Products Are Supplements, Not Medicines

MenoPoz™ products are nutritional supplements. They are classified and regulated as complementary medicines / health supplements under South African law and are subject to oversight by the South African Health Products Regulatory Authority (SAHPRA).

Our products are not registered medicines. They are not intended to:

Diagnose any disease or medical condition
Treat, cure, or prevent any disease or medical condition
Replace or substitute prescribed medication or medical treatment
Provide therapeutic outcomes equivalent to pharmaceutical drugs or hormone replacement therapy (HRT)

The efficacy of nutritional supplements may vary between individuals. Results are not guaranteed.

2. Not a Substitute for Medical Advice

The information provided on this Website – including product descriptions, ingredient information, educational content, and wellness guidance – is intended for general informational purposes only.

It does not constitute medical advice, diagnosis, or treatment recommendations. You should not rely on any content on this Website as a substitute for professional medical advice from a qualified healthcare provider.

Before starting any new supplement, particularly if you:

Are pregnant or breastfeeding
Are taking any prescription or over-the-counter medication
Have or suspect you have a medical condition
Have a history of hormone-sensitive conditions
Are under the care of a specialist

Please consult your doctor, gynaecologist, or registered healthcare practitioner before purchasing or using any MenoPoz™ product.

If you experience any adverse reaction after using a MenoPoz™ product, discontinue use immediately and seek medical attention.

3. Individual Results May Vary

Testimonials, reviews, and case studies featured on this Website or in our marketing materials reflect individual experiences. They are not representative of typical results and do not constitute a guarantee of outcomes.

Factors including age, lifestyle, existing health conditions, concurrent medications, diet, and individual physiology may influence how our products work for you. No supplement can guarantee the same results for every person.

4. Ingredient Sensitivities and Allergies

Full ingredient lists are displayed on each product page and on the product packaging. It is your responsibility to review the ingredient list before purchasing and using any MenoPoz™ product.

If you have known allergies, intolerances, or sensitivities to any ingredient, do not use the product without first consulting your healthcare provider. MenoPoz™ cannot be held responsible for adverse reactions arising from undisclosed allergies or failure to review ingredient information.

5. SAHPRA Compliance

MenoPoz™ products are formulated and sold in compliance with applicable South African Health Products Regulatory Authority (SAHPRA) guidelines for complementary medicines and health supplements.

Any health claims associated with our products are substantiated in accordance with SAHPRA requirements. We do not make claims beyond what is permitted under South African regulatory guidelines.

For more information on SAHPRA regulations, visit: www.sahpra.org.za

6. Website Content and Educational Information

Content published on the MenoPoz™ Website – including articles, guides, and wellness information about perimenopause and menopause – is provided for educational and informational purposes only.

While we make every effort to ensure accuracy, this content:

Is not reviewed or approved by a medical doctor on an ongoing basis
May not reflect the most current medical research or clinical guidelines
Should not be used to self-diagnose or self-medicate
Is not a substitute for a consultation with a qualified healthcare professional

7. Emergency Situations

If you are experiencing a medical emergency, please contact emergency services immediately:

Emergency Services (SA)

112 (mobile) or 10177 (landline)

Netcare Emergency

082 911

ER24

084 124

MenoPoz™ is a wellness brand. We are not a medical service and cannot provide emergency assistance.

8. Limitation of Liability

To the fullest extent permitted by South African law, WW Agency (Pty) Ltd trading as MenoPoz™ accepts no liability for:

Any adverse health outcomes arising from the use or misuse of our products
Reliance on any information published on this Website as medical advice
Failure to consult a qualified healthcare provider before using our products
Individual results that differ from those described in testimonials or marketing materials

This limitation does not affect your statutory rights as a consumer under the Consumer Protection Act 68 of 2008 or any other applicable South African legislation.

9. Questions

If you have any questions about our products, ingredients, or whether a product is suitable for you, please contact us before purchasing:

Email

info@dev.menopoz.co.za

Website

www.menopoz.co.za

We are always happy to help you make an informed decision. Your health and safety come first.

A Note from MenoPoz™

We built this brand because we believe every woman deserves honest, effective, and accessible support through perimenopause and menopause.

That honesty extends to how we talk about our products. We will never overclaim, mislead, or make promises our supplements cannot keep.

When in doubt – ask us, and ask your doctor. Both matter.